1. What types of cosmetics do you offer?
We offer a wide range of authentic cosmetics, including skincare, makeup, haircare, and personal care products from renowned international and local brands.
2. How can I place an order?
Simply browse our product categories, select your desired items, and proceed to checkout. Follow the prompts to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods for your convenience, including:
Credit/Debit Cards
Bank Transfers
Cash on Delivery
Mobile Wallets (e.g., Apple Pay, Google Pay)
4. Do you offer international shipping?
Yes, we provide international shipping to select countries. Shipping fees and delivery times vary based on the destination.
5. How can I track my order?
Once your order is dispatched, you will receive a tracking number via email or SMS. Use this number to monitor your shipment’s status.
6. What is your return and refund policy?
We accept returns within 14 days of delivery for unused and unopened products. To initiate a return, please contact our customer service team with your order details.
7. Are your products genuine and authentic?
Absolutely. We source our products directly from authorized distributors and manufacturers to ensure authenticity and quality.
8. Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. These can be purchased through our website and are redeemable at checkout.
9. How can I contact customer support?
You can reach our customer support team via:
Phone: +971 4 123 4567
Live Chat: Available on our website during business hours
10. Do you offer wholesale or bulk purchasing?
Yes, we provide wholesale pricing for bulk orders. Please contact us directly for more information on bulk purchasing options.
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