Terms & Conditions
Welcome to dubai-cosmetics.online (the “Site”). By accessing or using our Site, you agree to comply with these Terms & Conditions (“Agreement”). If you disagree, please refrain from using the Site.
1. General Terms
- Eligibility: You must be at least 18 years old or use the Site under parental supervision.
- Account Responsibility: You are responsible for maintaining account confidentiality and all activities under your account.
- Updates: We may modify these Terms at any time. Continued use constitutes acceptance.
2. Use of the Site
- License: We grant you a limited, non-exclusive license to shop for personal use. Commercial resale is prohibited.
- Prohibited Conduct: You agree not to:
- Use the Site for illegal purposes.
- Post false reviews, spam, or offensive content.
- Hack, scrape, or disrupt the Site’s functionality.
3. Orders & Payments
- Pricing: All prices are in AED (or specified currency) and inclusive of VAT (if applicable).
- Order Acceptance: Your order is an offer to purchase. We confirm acceptance upon shipment.
- Payment Methods: We accept credit/debit cards, PayPal, and other secure gateways.
- Cancellations: You may cancel orders before shipment. Post-shipment, see our Return Policy.
4. Shipping & Delivery
- Delivery Areas: We ship across the UAE (and internationally, if applicable). Shipping fees apply.
- Timelines: Estimated delivery times are not guaranteed. Delays due to logistics or customs are beyond our control.
5. Returns & Refunds
- Eligibility: Products must be unused, in original packaging, and returned within [5] days.
- Process: Contact us at [support@dubai-cosmetics.online] for return authorization.
- Refunds: Issued to the original payment method within 7–14 business days.
6. Intellectual Property
- Ownership: All content (logos, text, images) is our property or licensed to us. Unauthorized use is prohibited.
- Trademarks: “dubai-cosmetics.online” and related marks are our trademarks.
7. Disclaimers & Limitation of Liability
- Products: We are not liable for allergic reactions or misuse of cosmetics. Descriptions are provided by sellers/vendors.
- Site Availability: We strive for uninterrupted access but cannot guarantee it due to maintenance or technical issues.
- Third-Party Links: We are not responsible for external sites linked on our platform.
8. Indemnification
You agree to indemnify us against claims arising from your misuse of the Site, violation of this Agreement, or infringement of third-party rights.
9. Governing Law
This Agreement is governed by UAE laws. Disputes will be resolved in Dubai courts.
10. Contact Us
For questions or disputes:
- Email: [support@dubai-cosmetics.online]
- Address: [Your Company Address, Dubai, UAE]
Key Differences from Daraz.pk’s T&C:
- Simplified for Cosmetics Retail: Removed seller/vendor clauses (unless you host third-party sellers).
- UAE-Focused: Complies with UAE consumer/VAT laws.
- No Biometric Data: Excluded clauses irrelevant to cosmetics e-commerce.
- Clear Returns Process: Emphasizes cosmetics-specific return conditions.
Next Steps:
- Link this T&C in your website footer, checkout page, and registration forms.
- Consult a UAE legal expert for compliance with UAE Consumer Protection Laws and Federal Decree-Law No. 45/2021 on Personal Data Protection.
Let me know if you’d like to add clauses for subscriptions, loyalty programs, or third-party sellers!